Promoted Shops

Promoted Shops is an advertising solution that allows you to easily launch eye-catching ads that drive interested buyers to your eBay shop. These ads highlight a coupon or category of items in your shop and contain your shop’s name, logo, a headline, a link to your shop, and several of your top performing listings.

If a buyer clicks on a listing image on a Promoted Shops ad they are directed to the listing page to view the item and make a purchase. If a buyer clicks anywhere else on the ad, they are taken to either a specific category page or a sale page on your eBay shop, depending on whether the ads are highlighting a category of items or a coded coupon.

Fees for using Promoted Shops

Promoted Shops uses a cost-per-click (CPC) model, meaning you only pay for clicks on your ads, up to your set daily budget.

The cost for each click is based on a second price auction, which means the fee charged will be determined by factors like historical performance on eBay, your bid amount, other sellers' bids, and a reserve price (the minimum amount we've determined a click is worth, taking competition and marketplace thresholds into consideration).

Once your campaign has reached its daily budget, your campaign will stop serving ads until the next day, when the daily budget resets. Any unused daily budget will not roll over to the next day.

Promoted Shops best practises

• Customise your shop's branding - Enhance your shopfront with a shop name, logo, and billboard to establish your brand identity and help build trust with buyers
• Optimise your shop - Create custom or automated inventory strips to feature your top-selling items and most popular categories to capture buyer attention and to help drive sales
• Create multiple Promoted Shops campaigns - Launch campaigns for different categories and coupons to attract a wider range of buyers to your shop
• Bid effectively - Use the suggested bids as a guide when bidding on subcategories and keywords to create competitive campaigns

Promoted Shops campaign set up

You can create Promoted Shops campaigns from your Advertising dashboard - opens in new window or tab. Here's how:

1. In Seller Hub, go to your Advertising dashboard.
2. Select Create new campaign.
3. Select Promote your shop from the ad type options.
4. Follow the prompts to set up your campaign. You can choose to highlight a category or a coupon.
5. Once you review your campaign details, you can Launch your campaign.

Category

If you select to promote your shop with a category, in the dropdown menu you’ll see a list of all the eBay categories that have active listings in your shop. Select a category you would like to highlight in your Promoted Shops ads. You can only select one category per campaign, but you can create as many campaigns as you’d like.

Tip
eBay may make occasional updates to our category structure. Your campaign will automatically adjust to reflect any category structure updates.

Coupon

If you select to promote your shop with a coupon, in the dropdown menu you’ll see a list of all your active, public coupons. Select a coupon you would like to highlight in your Promoted Shops ads. You can only select one coupon per campaign, but you can create as many campaigns as you’d like.

Promoted Shops keyword and category bids

The bid amount you set for each keyword or sub-category is important in determining if your ads are shown to buyers. A higher bid can improve the competitiveness of your campaign. Here are some tips on setting your bids:

• Use the suggested bid to keep your bids competitive
• Regularly monitor performance after you launch your campaign to optimise your campaign

Suggested bids

Suggested bids are designed to help you select a competitive bid for your sub-categories and keywords. They are derived from a variety of factors, including historical bid averages for sub-categories and keywords. Using suggested bids can help increase the likelihood of your ad being shown to buyers.

Note that suggested bids can fluctuate depending on marketplace dynamics. Please be sure to regularly monitor your performance so you can continue to optimise your campaigns.

Tip
Use suggested bids to take the guesswork out of setting up your campaign.

Visit our Seller Centre - opens in new window or tab to learn more about Promoted Shops.

Promoted Shops FAQs