On this page
- Tracking your item
When the seller uploads tracking information, you can follow your package online all the way to your delivery address.
1 min article - Postage rates for buyers
You can find out how much postage costs in the Postage section of every eBay listing. We always show the postage cost separately from the item cost so you can see exactly how much you'll pay for delivery before you go to checkout.
1 min article - Delivery date options for buyers
Estimated delivery dates let you know when you can expect an eBay item to arrive.
2 min article - Saving through combined postage
Most sellers on eBay are happy to post everything to you in the same package if you're buying multiple items from them. You might also get a discount on postage costs because the seller saves money by combining items.
2 min article - Changing your delivery details after a purchase
If you've already completed your purchase but need to make a change to your address or delivery details, contact the seller as soon as possible to let them know.
3 min article - Collection in person
Many sellers offer free collection, especially for large items which may be difficult to post. You can collect the item in person, inspect it before you take it home, and save money by not having to pay for postage.
1 min article - International purchases and postage for buyers
You'll find items from all over the world on eBay. International sellers can send items to you through regular postage services, or they may use one of eBay's shipping programmes.
3 min article
- Setting up your postage options
From sending through the post to arranging a local collection, there are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers, and by always offering tracking you can increase buyer confidence.
3 min article - Offering combined postage
When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.
1 min article - Postage rates for sellers
When a buyer's deciding whether to purchase one of your items, the cost of delivery can make a big difference. Offering free postage, or reducing delivery charges as much as possible, can help you win over undecided buyers, and grow your business.
1 min article - Labels and packaging tips
Find out everything you need to know about getting the items you've sold to the buyer quickly and safely.
1 min article - Global Shipping Programme
The Global Shipping Programme can help you reach millions of buyers in over 100 markets around the world. You're protected from negative and neutral Feedback, and have control over which of your items you want to send through the programme.
4 min article - Estimated delivery dates for sellers
For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an estimated delivery date on eBay listings.
2 min article - Tracking items you've sold
Uploading tracking details after you've sent an item lets both you and your buyer see where it is along its journey, all the way through to delivery.
1 min article - Postage discounts
Offering postage discounts can encourage buyers to add more of your items to their purchase.
3 min article - International postage for sellers
Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international postage and your listings will become available to millions of eBay buyers worldwide.
3 min article - Offering local collection
If the item you're selling is large or difficult to post, local collection allows the buyer to collect it in person.
1 min article - Using postage rate tables
Postage rate tables allow you to set your postage options by domestic or international region.
4 min article - Buying and printing postage labelsYou can save time and money by printing postage labels for your sold items on eBay and further enhance the shopping experience for your buyers with customisable documents.4 min article