What is the policy?
Some products may be sold only by sellers who meet some or all of the following requirements:
- Seller has an established history of active selling for at least 90 days, with 100 or more transactions and £1,000 or more in sales in the last 12 months
- Seller maintains a track record of delivering positive buying experiences, including an account that is Above Standard or Top Rated
- Seller complies with all applicable laws, regulations, and eBay policies
- Seller has registered for eBay managed payments and verified their identity
- Seller does not engage in high-risk activities. If we believe a seller is a high risk for not delivering items or delivering items late, we may, at our sole discretion, restrict their ability to sell these products
These products include:
Products requiring business seller status
In addition to the requirements above, sellers must be a business seller to sell the following products:
- Baby formula
- Medical face masks
- Over-the-counter medicines
Products requiring additional approval
The products listed below may require additional pre-approval requirements, including:
- Documentation to demonstrate compliance with regulatory requirements
- Registration as a business that is located domestically
- Shipment of items domestically
- Use of age verification of the buyer and/or recipient of the shipment
If you are prevented from listing an item and you meet all the requirements above, then you may request approval here - opens in new window or tab. Please confirm your eBay username and then select the category from the drop down and tell us about your business in more detail in the comments.
If you'd like to apply to sell Seller refurbished items, you may request approval here - opens in new window or tab. You can also apply to sell Certified refurbished items here - opens in new window or tab.
These products include:
- Alcohol
- Trading card case breaks, box breaks and pack breaks
- CBD
- Refurbished on eBay products - opens in new window or tab
- Electronic cigarettes
- Over-the-counter medicines
- Pharmacy medicines
- Sexual wellness products
- Covid-19 tests
- Consignment services or vaults that store a buyer's purchase
If you are not approved to sell and had an item either blocked or removed, please do not relist it.
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.
Tip
Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does eBay have this policy?
This policy helps ensure buyers can purchase safe, authentic items and helps sellers follow important government regulations.