2 min article

Leaving feedback for buyers

Leaving feedback for your buyers is a great way to say thank you. We recommend you leave feedback for your buyers as soon as they've paid – they'll be more likely to leave feedback quickly for you in return.

As a seller, you can only leave positive feedback for buyers. If you think a buyer has breached any of our policies, please report a buyer - opens in new window or tab to let us know. Bear in mind that leaving a positive feedback rating with a negative comment can cause confusion for other members and will therefore be removed.

How to leave feedback for buyers

You can leave feedback for several items at a time, or do it one by one.

  1. Go to Orders in Seller Hub - opens in new window or tab or My eBay - opens in new window or tab.
  2. Choose the item(s), then select Leave feedback.
  3. Select Positive and enter a comment, then select Leave feedback.

"Verified purchase" will be displayed next to your feedback to let other eBay members know that your feedback relates to a purchase completed on eBay.

Viewing and responding to feedback from buyers

Learn how to add comments to feedback you left or received, or ask a buyer to reconsider their rating.

Automatic feedback settings

Discover how you can automate the process of leaving feedback.

Disputing feedback you received

Find out how to deal with feedback disputes with buyers.

Feedback policy

We always want your feedback to properly reflect the service you provide to your buyers, and will remove harmful or irrelevant feedback comments and images.

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