1 min article

Intangible items policy

Intangible items or anything a buyer can't confirm that they've received are not allowed.

All listings and products on eBay.co.uk must offer a physical, tangible item. Listings and products that don’t can be confusing for customers and can increase the risk of fraud.

What is the policy?

Intangible items or things that buyers can’t confirm that they’ve received are not allowed. For example:

  • A ghost in a jar
  • Someone’s soul
  • Spells or haunted items

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

Tip
Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

 

Why does eBay have this policy?

This rule helps ensure that buyers can confirm receipt of the item they purchased and are protected by eBay’s buyer protection programs.

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