Getting paid for items you've sold

 

How and when you get paid are different depending on whether you registered on eBay as a business or private seller.

Business sellers

As a business seller on eBay, you'll receive your payouts to your linked bank account.

Once the buyer's order is confirmed, you can post the item. Selling fees and other costs are automatically deducted from your sales proceeds before they appear in your account, and your sales proceeds will show as Processing funds in the Payments tab in Seller hub.

It typically takes 1 day from confirming the buyer’s payment for the sales proceeds to appear as Available for payout, unless the transaction was placed on hold. To check if any of your payouts are on hold, select the button below:

Check payout holds

Your payout schedule

We’ll begin sending payouts to your linked bank account when your funds become available. By default, payouts are initiated daily, but you can also change to weekly, fortnightly, or monthly payouts.

Here's how to change your payout schedule in Seller Hub:

1. Go to the Payments tab - opens in new window or tab in Seller Hub.
2. Select Payout Settings.
3. Change the frequency of your payouts from daily to weekly, fortnightly, or monthly as needed.

You can also change your payout schedule in Payments - opens in new window or tab in My eBay.

Here’s how you’ll receive your payouts, depending on your schedule:

• Daily payouts are initiated from Monday to Sunday and include any funds that have become Available for payout during the previous 24 hours
• Weekly payouts are initiated on Tuesdays and include any funds that have become Available for payout from Monday to Sunday of the previous week
• Fortnightly payouts are initiated every second Tuesday and include any funds that have become Available for payout on Monday from the last two weeks
• Monthly payouts are initiated on the first Tuesday of every month, and include any funds that have become Available for payout on Monday from the previous month

You can also request your available funds to your linked bank account at any time in the Payments tab by selecting Withdraw. If you’re on daily payouts, you won’t be able to request your available funds on demand, as you already have our fastest option.

Once we initiate a payout, it will appear as Funds sent in My eBay and the Payments tab in Seller hub, and will take up to 4 business days to clear in your bank account, depending on your financial institution.

Private sellers

Currently, once the buyer's order is confirmed, you can send your item, and any applicable fees or other costs will be automatically deducted from your sales proceeds before they appear in your account.

Your sales proceeds will show as Processing funds in the Payments tab in Seller hub, and it typically takes 1 day for them to appear as Available for payout, unless the transaction was placed on hold.

Requesting your payouts

Once your funds are showing as Available for payout in the Payments tab in My eBay or Seller hub, you can request payouts directly to your linked bank account by entering the amount, and selecting Withdraw.

If you don’t use or withdraw your balance, we’ll automatically send your available funds to your bank account on the first Tuesday of every January, April, July, and October. For more information, visit our article on eBay balance.

After we initiate a payout it will appear as Funds sent in My eBay and the Payments tab in Seller Hub. It takes between 0-4 business days for the funds to clear in your bank account and become available to you.

Tip
To get your funds faster, we recommend using Simple Delivery or other eBay postage labels, which include tracking, and sending your order as soon as possible after the buyer pays.

Changes to when you get paid beginning in February 2025

From February 2025, eBay will typically make the sales proceeds of private sellers available in eBay balance after the order has been successfully delivered, unless subject to a hold. These are the criteria we'll use to determine when an item has been successfully delivered:

• For tracked deliveries, funds will be available 2 calendar days after we receive confirmation from the tracked service that the delivery was successful
• For local collection, funds will be available after you exchange the QR or 6 digit code with your buyer. For same-day local collection, funds will be available 24 hours after the order is collected
• If the item includes Authenticity Guarantee, funds will be available after the item is successfully authenticated
• For items sent via Global Shipping Programme, funds will be available after the item is delivered to the UK Shipping Centre
• For untracked deliveries, or tracked deliveries when there is no delivery confirmation, funds will become available 14 calendar days from the order date

Your funds will appear as Pending in the Payments tab in My eBay or Seller hub until the order is successfully delivered, and any applicable holds have been resolved. If we place a hold on your funds, it will usually be resolved within 30 days, but in some circumstances it may take longer.

For more information, please refer to the Payments Terms of Use.

Tip
You’ll be able to use your Pending funds to buy postage labels and provide refunds to the buyer.

How bank holidays affect your payouts

Some bank holidays may delay your payouts, so if you request your payout on a bank holiday or if your payout is scheduled daily, your payout may be delayed by up to 1 day. For example, if the buyer's order is confirmed on Sunday, and the holiday is on Monday, the payout will be initiated on Wednesday (3 days later).

If your payout is scheduled weekly, a bank holiday may delay your payout by up to 8 days. If your payout is scheduled fortnightly, a bank holiday may delay payouts up to 10 days, or if scheduled monthly, your payouts may be delayed up to 20 days. For example, if the buyer's order is confirmed on Friday, and the holiday is on Monday, the payout will be initiated on the Tuesday of the following week (8 days later).

Tip
If the buyer pays in a currency that's different to your payout currency, the payment will be converted to your payout currency. The currency exchange rate will be captured at the time of sale and can be viewed in the order details. This exchange rate will apply in the event of a refund.

Tracking your payouts

Tracking your payouts is simple. We’ll send you an email to let you know that we’ve initiated a payout. Additionally, each payout has its own unique Payout ID - opens in new window or tab, making it easy for you to keep track of your funds.

We also provide a bank reference ID for each payout, so you can track your payouts with your bank if you need to. You can find your bank reference ID in Payout details in Seller Hub.

Payout statuses

Here's an explanation of each payout status:

• Created: A Payout ID has been created and the payout process has started
• In progress: The payout has been initiated by eBay and is in the process of being sent to your bank
• Funds sent: Your payout is successful. eBay has sent your payout, it could take 0-4 business days for your bank to process the funds to your bank account
• Returned: The payout has been initiated by eBay, but an issue has occurred with your bank or eBay
• Blocked: Your payout method could be invalid, or may have been blocked by eBay
• Cancelled: Your payout was unsuccessful, and the balance has been added back to your Available funds

What to do if payouts fail

If your payouts are showing as Returned or Blocked, your bank information may be incorrect or you may need to verify additional information before we can initiate payouts to your account. Learn more in our article about Registering as a seller.

You can see the status of your funds in Seller Hub - opens in new window or tab. For more information on transaction statuses, you can read our article on the Payments tab in Seller Hub.